Shipping policy

Order Cancellation & Shipping Method

  • Orders can be canceled within 12 hours of purchase. After this period, orders are processed and cannot be canceled.

  • Orders are typically shipped within 1–3 business days after processing. We automatically select the most suitable shipping carrier based on your location; customers cannot choose a specific shipping carrier at checkout.

Total Delivery Time

  • Total Delivery Time = Processing Time + Shipping Time

  • Sezaneavenue ships worldwide. Estimated shipping times include:

    • United States / Canada: Processing 1–3 business days | Shipping 6–20 business days

    • United Kingdom: Processing 1–3 business days | Shipping 4–8 business days

    • Australia / New Zealand: Processing 1–3 business days | Shipping 5–10 business days

    • Europe: Processing 1–3 business days | Shipping 5–10 business days

    • Other Countries: Processing 1–3 business days | Shipping 6–15 business days

Tracking Your Order & Important Notes

  • Once shipped, you will receive a tracking number via email. If you cannot find your details, contact support@sezaneavenue.com.

  • Delivery times are estimates and not guaranteed. Delays may occur due to customs clearance, carrier issues, weather, or high-demand periods.

  • Customers are responsible for any applicable customs duties, import taxes, or local fees.

If you have any questions regarding your order or our policies, please reach out to us at support@sezaneavenue.com.